Accreditation procedure

1. Create personal Berlinale Account

Due to a database changeover, it is no longer possible to log in with a previous Berlinale account. We therefore kindly ask you to create a new account.

Please use a personalised email address (and not a general address such as info@... or mail@...) because this email address will be stored as a contact for your Berlinale services (e.g. the online ticketing). It is not possible to use a single email address for multiple accounts. Login takes place via the email address attached to the account.

Create Account

Depending on the type of accreditation or request made, the selected email address will be used for the following purposes:

• Communications regarding accreditation including potential payment and invoices
• Access to the separate ticket shop for accredited persons
• Access to the Online Services of the Berlinale as well as the EFM Website

To activate an account, the email address used must be confirmed within 5 minutes.
Note: The email address used create your Berlinale-Account can be changed.

2. Apply for an accreditation

After you have logged in, you can submit an application for accreditation using the “Apply for Accreditation” button. Note: to smoothly complete your application, you will require a digital portrait photo and proof of your professional activity for the uploads.

Conditions for Accreditation

Applications are processed as quickly as possible in the order of their arrival. It may take up to 10 working days to process your application. The festival reserves the right to reject an application.

3. Confirmation and payment

After your application has been reviewed, you will receive a standard automated system notification to the email address attached to your account. If the accreditation has been approved, you can now proceed with payment via your account. All EFM/Festival/Press Accreditations must be paid for by January 30, 2025. Please note: Festival Accreditations, Market Badges and Online Market Badges applied for at the Early Bear/Regular rate which have not been paid for by January 30, 2025, will be charged the daily rate as of January 31, 2025. Furthermore, belated payments may lead to delays when collecting your accreditation badge and in gaining access to the online ticket shop.

4. Badge pick-up on site when participating in Berlin

Physical badges for Festival Accreditations and/or Market Badges must be picked up from Potsdamer Platz in order for the holder to use all the services to which the badge grants access. For the Online Market Badge, you only need to pick up your accreditation pass if you are planning to visit the Gropius Bau or the Marriott Hotel or the Archive Market on February 18 and/or 19, 2025.

In accordance with §3a clause 5 UStG, Directive 2006/112/EC Art. 53 and Implementing Regulation EU No. 282/2011, VAT at the rate of 7% is levied in Germany on all accreditations (with the right to participate in the festival in person in Berlin). This means the gross price must be paid for all accreditations (only EFM customers from other EU countries who have already booked a stand can request to pay by collective transfer using the reverse charge procedure when paying for accreditations).

You can pay for your accreditation/EFM badge by the following methods:

• Online payment
  Online payments can only be made by credit card (Mastercard, American Express, VISA) and PayPal. To pay, please log in to your Berlinale Account and click on the “Order Confirmations / Accepted Applications / Payment” button in the account overview section. When the summary of your order confirmation(s) opens, please click on the button with the banknote symbol beside the corresponding order. This will take you directly to the payment function.
  After successful payment, you will receive a copy of your invoice by email. In addition, the invoice is retrievable for download at any time in your account overview section by pressing the “Invoices” button. If you realise that the stated billing address is incorrect, you can submit a request to change the address by clicking on the pencil icon located at the far right of the respective invoice in the invoice summary section of your account and filling in the corresponding form that then opens. You will receive a message as soon as your request to change the invoice address has been approved.
• Group payment via bank transfer
  Until January 14, 2025, companies and institutions may arrange for a group payment by bank transfer for their employees/representatives via bank transfer. Kindly note that we only offer this service if at least five people's accreditations are to be covered by the group payment. Please email a list of the names of the people you wish to pay for to . The list should only include persons whose accreditations have already been approved. You should also bear in mind that it may take several days for bank transfers to be processed. If you wish to make a group payment by bank transfer, please contact in good time.
• On site payments are no longer possible

If you experience any difficulties during the payment process, please contact .

Refunds for Student and Festival Accreditations that have already been paid are only possible if you send a notice of cancellation to until January 30, 2025.

Market Badges and Online Market Badges cannot be cancelled once they have been paid.

It is not possible to transfer your accreditation to someone else.